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Returns & Exchanges
At Negative, we believe in a seamless fit and offer a 30-day window for returns or exchanges on all unworn items with original tags. We strive to make the process as effortless as your personal style.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Prepare the Package
Securely pack your items in their original packaging and attach the pre-paid shipping label provided via email.
3
Drop Off Your Return
Hand over your package to the designated carrier or drop it off at any authorized shipping location.
4
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing